Suharto; Suyanto; Nedi Hendri (2019) The Impact Of Organizational Commitment On Job Performance

Https:// (the Impact Of Organizational Commitment On Job Performance)

File Pdf Download



Purpose: This research discusses the direct effect of multicultural competencies, organizational fairness and organizational commitment on job performance. The primary data was collected using explanatory survey.

Design/Methodology/Approach: The sample consists of 350 respondents who are civil servants in Central Lampung Regency, Metro municipality and East Lampung Regency. The requirement analysis test used normality Lilliefors, homogeneity, linearity and significance regression. The data analysis technique is SEM (Structural Equation Modeling) analysis.

Finding: The research results show that multicultural competence directly influences organizational fairness, multicultural competence directly influences organizational commitment, multicultural competence has no direct influence on job performance, organizational fairness directly influences organizational commitment, organizational fairness has no direct influence on job performance, and organizational commitment directly influences job performance.

Practical Implications: Organizational commitment consisting of the belief in organizational values and goals should be improved so that skills, effort and nature of work condition become better.

Originality/Value: The achievement of employees’ performance result and output recognized by the organization where they work and characterized by skills, effort and nature of work conditions is the combination of the part which represents better employees’ performance.

Keywords: Multicultural competencies, organizational fairness, organizational commitment, job performance.


Aboazoum, Hassan, M.E., Umar Nimran, Mochammad Al Musadieq. 2015. Analysis Factors Affecting Employees Job Performance in Libya. Journal of Business and Management, Vol. 17, 42-49.
Ahmed, S., Keith, B. Wilson, R.C., Henriksen. Jr.J., Wind, W.J. 2011. What Does it Mean to Be a Culturally-Competence Counselor. In the Special Issue on Multicultural Social Justice Leadership Development Guest. Journal for Social Actions in Counseling and Psychology, Vol. 3, 17-28. Editor: Carlos P. Zalaquett, University of South Florida.
Al Zeifiti, Salim Musabah Bakhit & Mohamad, Noor Azmi. 2017. The Influence of Organizational Commitment on Omani Public Employees’ Work Performance. International Review of Management and Marketing, Vol. 7, 151-160.
Albdour, Ali Abbaas & Altarawneh, Ikhlas I. 2014. Employee Engagement and Organizational Commitment: Evidence from Jordan. International Journal of Business, 19(2), ISSN: 1083-4346.
Al-Zu’bi, Hasan, A. 2010. A Study of Relationship Between Organizational Justice and Job Satisfaction. International Journal of Business and Management, Vol. 5, 102-109. Andriyansah & Aryanto, V.D.W. 2017. A Structural Equation Modelling Approach on Tourism Mega Event of Total Solar Eclipse and Customer Value in Belitung, Indonesia. International Journal of Mechanical Engineering and Technology, 8(6), 317-326.
Anwar, K. 2016. The Relationship Between Employee Commitment and Sustained Productivity in Agricultural Businesses. International Journal of Management and Applied Science, Volume 2, Issue1.
Azeem, Syed, Moh. 2010. Job Satisfaction and Organizational Commitment among Employees in the Sultanate of Oman. Psychology Journal, Vol. 1, 295-299.
Bagozzi, R.P. & Fornell, C. 1982. Theoretical concepts, measurements, and meaning, in Fornell, C. (Ed.), A Second Generation of Multivariate Analysis, Vol. 1, Praeger, New York, 24-38.
Barden, S.M., Renee, S., Sherrell, J., Matthews, J. 2017. A National Survey on Multicultural Competence for Professional Counselors: A Replication Study. Journal of Counseling and Development, 95(2), 203-212.
Bluman, A.G. 2008. Elementary Statistics: A Step by Step Approach. New York: McGraw Hill.
Borghei, R., Gholamreza, J., Hasan, Z.M., Nasrin, D. 2010. An Examination of the Relationship between Empowerment and Organizational Commitment. International Journal of Humans Sciences, Vol. 7, 1155-1171.
Chen, Su-Yueh., Wen-Chuan Wu, Ching-Sheng Chang, Chia-Tzu Lin, Jung-Yuan Kung, Hui-Ching Weng, Yu-Tz Lin and Shu-I Lee. 2015. Organizational Justice, Trust, and Identification and Their Effects on Organizational Commitment in Hospital Nursing Staff. Journal of Health Service Sciences, Vol. 15, 1-17.
Chen, Y., Zhou, X. & Klyver, K. 2018. Collective efficacy: Linking paternalistic leadership to organizational commitment. Journal of Business Ethics, 1-17, s10551-018-3847-9.
Cronbach, L.J. 1963. Educational Psychology. New York: Harcourt, Brace & World, Inc.
Dajani, M., Ahmed, Z. 2015. The Impact of Employee Engagement on Job Performance and Organisational Comitment in the Egyptian Banking Sector. Journal of Business and Management Sciences, Vol, 3, 138-147.
Dietz, S., Santos, K.P., Dotson, B., Enselman, D., Jones, L., Sexton Jr.H.E., Waller, S.M., Richardson, M.E. 2017. An International Learning Experience: Looking at Multicultural Competence Development Through the Lens of Relational-Cultural Theory. Journal of Counselor Practice, 8(1), 22-44, DOI: 10.22229/ thg802643. Fatimah, F., Rosadi, D., Hakim, R.F. & Alcantud, J.C.R. 2017. A social choice approach to graded soft sets. In Fuzzy Systems (FUZZ-IEEE), 2017 IEEE International Conference on pp. 1-6, IEEE. Fatimah, F., Rosadi, D. & Hakim, R.B.F. 2018. Probabilistic soft sets and dual probabilistic soft sets in decision making with positive and negative parameters. In Journal of Physics: Conference Series, Vol. 983, No. 1. IOP Publishing.
Hair, J.F. 2009. Multivariate Data Analysis. Edition 9. New Jersey: Pearson Education. Handayani, S., Anggraeni, A. I. & Rahardja, E. 2017. Analysis of Antecedent and Consequence of Employee Engagement in Small and Medium-Sized Enterprises in Central Java, Indonesia. European Research Studies, 20(3A), 500-513.
Hladik, J. 2012. Design and Development of a Multicultural Competence Scale in Helping-Profession Students. Asian Social Science, Vol. 10, No. 9, ISSN 1911-2017 E-ISSN 1911-2025.
Hosgorur, T., Althinkurt, Y. & Kan, D. 2017. The Mediator Role of Organizational Justice in the Relationship Between Teachers’ Prejudices in Their School Relations and Organizational Commitment: A Structural Equation Model. Educational Process: International Journal, 6(1), 37-52.
Jayaweera, T. 2015. Impact of Work Environmental Factors on Job Performance, Mediating Role of Work Motivation: A Study of Hotel Sector in England. International Journal of Bussines and Management, Vol. 10, 271-278.
Kalay, F. 2016. The Impact of Organizational Justice on Employee Performance: A Survey in Turkey and Turkish Context. International Journal of Human Resource Studies, Vol. 6, 1-20.
Khan, Muhammad Riaz, Ziauddin, Farooq Ahmed, M.I. Ramay. 2010. The Impacts of Organizational Commitment on Employee Job Performance. European Journal of Social Sciences, Volume 15, Number 3.
Lapointe, E., Vandenberghe, C. 2018. Examination of the Relationships Between Servant Leadership, Organizational Commitment, and Voice and Antisocial Behaviors. Journal of Bus Ethics, 109, 301–307, DOI 10.1007/s10551-011-1128.
Ling, Sai Mei & Bhatti, Muhammad Awais. 2014. Work Stress and Job Performance in Malaysia Academic Sector: Role of Social Support as Moderator. British Journal of Economic, Management and Trade, Vol. 12, 1986-1998.
Mohammed, Fatima & Eleswd, Muath. 2013. Job Satisfaction and Organizational Commitment: A Correlational Study in Bahrain. International Journal of Business, Humanities and Technology, Vol. 3, no. 5, 43-53.
Naga, D.S. 1992. Pengantar Teori Skor pada Pengukuran Pendidikan. Jakarta: Universitas Negeri Jakarta.
Neubert, M.J. & Halbesleben, K. 2015. Called to commitment: An examination of relationships between spiritual calling, job satisfaction, and organizational commitment. Journal of Business Ethics, 132(4), 859-872, doi:
Peng, J., Jiang, X., Zhang, J., Xiao, R., Song, Y., Feng, X., Miao, D. 2013. The impact of psychological capital on job burnout of chinese nurses: The mediator role of organizational commitment. PLoS One, 8(12), 10.1371/ journal. pone. 0084193.
Platis, Ch., Reklitis, P., Zimeras, S. 2014. Relation Between Job Satisfaction and Job Performance in healtcare. Social and Bahavioral journal, Vol. 175, 480-487.
Rahman, Asim Rahman., Naveed Shahzad, Kiran Mustafa, Muhammad Fayaz Khan, Faizan Qurashi. 2015. Effects of Organizational Justice on Organizational Commitment. International Journal of Economics and Financial Issues, 6(S3), 188-196. ISSN: 2146-4138. Special Issue for “Asia International Conference (AIC 2015), 5-6 December 2015, Universiti Teknologi Malaysia, Kuala Lumpur, Malaysia”.
Rai, G. 2013. Impact of Organizational Justice on Satisfaction, Commitment and Turnover Intention: Can Fair Treatment by Organizations Make a Difference in their
Workers’ Attitudes and Behaviors? International Journal of Human Sciences, Vol. 10, 260-284.
Sharma, P. & Sinha, V. 2015. The Influence of Accupational Rankon Organizational Commitment of Faculty Members. Management Journal, Vol. 20, 71-91.
Slovin, C.G.S. 2003. Riset Pemasaran dan Perilaku, Alih Bahasa oleh Umar Husein. Jakarta: PT. Gramedia.
Steiner, D.L. 2003. Starting at the Beginning: An Introduction to Coefficient Alpha and Internal Consistency. Journal of Personality Assessment, Vol. 80, no. 1, 99-103.
Srivastava, R. & Tang, T.L. 2015. Coping intelligence: Coping strategies and organizational commitment among boundary spanning employees. Journal of Business Ethics, 130 (3), 525-542,
Stinglhamber, F., Marique, G., Caesens, G., Desmette, D., Hansez, I., Hanin, D. & Bertrand, F. 2015. Employees’ organizational identification and affective organizational commitment: An integrative approach. PLoS One, 10(4), journal.pone.0123955. Suroso, A., Anggraeni, A.I. & Andriyansah. 2017. Optimizing SMEs' Business Performance Through Human Capital Management. European Research Studies, 20(4B), 588-599.
Vincent, S.K. & Torres, R. 2015. Multicultural Competence: A Case Study of Teacher and their Student Perceptions. Journal Agricultural Educations, Vol. 56, 64-75.
Wijanto, Setyo, H. 2008. Structural Equation Modeling. Penerbit Graha Ilmu, Yogyakarta.
Yean & Yusof. 2016. Organizational Justice: A Conceptual Discussion. Social and Behavioral Sciences, Vol. 219, 198-803.
Yozgat, U., Yurtkoru, S., Bilginoglu, E. 2013. Job Stress and Job Performance Among Employees in Public Sector in Istanbul: Examining the Moderating Role of Emotional Intelligence. Social and Behavioral Sciences, Vol. 75, 518-524.
Zachary, G.W. 2013. Spiritual Leadership: Investigating The Effects of Altruistic Love on Organizational Commitment. International Journal of Arts & Sciences, 6(2), 767-789.