Dharlinda Suri (2016) The Effort Of Kindergartenteacher In Solving Student Problem (a Qualitative Study In Rasyidul Jannah Kindergarten Sukarame Bandar Lampung Province Lampung Academic Year 2015/2016)
The research was aimed to find : (1) what are the kinds of problems faced by students of Rasyidul Jannah Kindergarten Sukarame Bandar Lampung? (2) What are the steps in giving guidance services performed by teachers in resolving students having problems in the Rasyidul Jannah Kindergarten Sukarame Bandar Lampung? (3) What are the factors driving the efforts of teachers of Rasyidul Jannah Kindergarten Sukarame Bandar Lampung in dealing wi th troubled students? This research use qualitative method with approach of phenomenology. and use ethnography method by Spradley The Result research are : the problems faced by Rasyidul Jannah Kindergarten Sukarame Bandar Lampung students : ( 1) socializa tion difficulty with other students, (2) Difficulties with the teacher, (3) Communication difficulty (4) emotions controlling difficulty, (5) Cognitive Difficulty.The Steps of counseling services performed by the kindergarten teacher Rasyidul Jannah Sukara me Bandar Lampung are as follows: (1). Problem Identification, (2). Problem Analysis, (3) Diagnosis, (4) prognosis, (5) Implementation Assistance, (6) Assessment and follow - up . Incentives efforts of teachers of Kindergarten Rasyidul Jannah Sukarame Bandar Lampung in dealing with troubled students, namely: (1) Empathy, (2) Accepting what the chil dren as they are, (3) Affection .
Keywords : Role, Teacher, Kindergarten, Problem