EMPLOYEE ENGAGEMENT ON MULTIPLE GENERATIONS

Rita Yuni Mulyanti, Ernie Tisnawati Sule, Maman Kusman, Hilmiana (2016) Employee Engagement On Multiple Generations

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ABSTRACT

Employee engagement is known as a concept that describes the emotional and intellectual condition of an employee in the organization ( Richman, 2006). Markos and Sridevi found that employee engagement is a strong predictor of positive organizational performance and shows a bidirectional relationship between employers and workers [8]. Employee engagement shows an emotional attachment to th e organization and work so that employees can work with great enthusiasm. The statement was supported by Sundaray (2011) which states that attention to employee engagement will enhance organizational effectiveness in terms of employee productivity, profita bility, retain employees, customer satisfaction and adaptability.Gallup found that there is difference level of engagement between generations [5]. Baby boomers tend to be more engaged than the younger generation (generation X and Y). That fact gives an im portant signal for the company's leaders to understand well each of the traits and behaviors of generations in companies they lead.This article aims to understand the level of Baby Boomers, X - ers and Y - ers engagement based on their characteristics. This ar ticle was compiled through the study and review of the literature relevant to the characteristics of the generation and engagement. Based on the literature review showed that the characteristics of the generation in the workplace that includes the meaning of the work, the view of the authorities, work - life balance, and the recognation the level of employee engagement. The difference can be used as a basis for corporate leaders to make policy or approach in improving employee engagement. It can be concluded that the characteristics possessed by each generation can affect the level of their engagement.

Keywords: generation differences, generation characteristics, engagement, workplace